Contact information

Trade name: Dermly
Email: dermlyskin@gmail.com

Shipping Policy

Thank you for shopping with Dermly.

Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Please note that processing times may be extended during high-demand periods, promotions, or holidays.

Shipping Time

Estimated shipping time is 5–7 business days depending on your location and local carrier operations.

Please understand that shipping times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery status.

Delays

Dermly is not responsible for shipping delays caused by carriers, customs clearance, weather conditions, or other circumstances outside of our control.

Incorrect Shipping Information

Please ensure your shipping information is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Dermly is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

Contact

If you have any questions regarding shipping, please contact us at dermlyskin@gmail.com